At SkyHawker, we are committed to respecting your privacy and safeguarding your personal information. Our Privacy Policy outlines how we collect, use, and protect your data to provide you with exceptional travel services and ensure the highest service quality. We constantly strive to enhance our services and improve your experience in compliance with this policy. By agreeing to the Privacy Policy, you can make the most of what we offer.
We may share your personal information with the following groups:
Suppliers include airlines partnered with SkyHawker. We feature their flight deals on www.SkyHawker.com. To fulfill your travel requirements, we share relevant details with these suppliers. Airlines may contact you to verify the information provided during booking. Please review the privacy policies of the airline whose services you book through SkyHawker.
Third-party vendors include:
These vendors provide essential services such as payment processing, advertising, email delivery, auditing, and more. Your details are shared with relevant third-party vendors to enhance your experience with SkyHawker.
You can browse www.skyhawker.com without providing personal details. However, when you book a trip or sign up for our newsletter, we collect information such as:
We retain this information, in compliance with applicable laws, for as long as necessary to provide our services or until you request deletion. This retention helps streamline future bookings and notify you of offers or discounts.
We may also communicate with you via text messages, OTPs, or push notifications regarding booking confirmations, payment verification, flight updates, promotions, and feedback requests.
In specific cases, such as requests for special services (e.g., wheelchair assistance, meal preferences), we may collect sensitive information like gender, dietary preferences, medical conditions, or government-issued IDs. We take precautions to protect this data in compliance with laws such as the California Consumer Privacy Act (CCPA).
We collect data about your interactions on our website, including searches, transactions, and other activity, to improve user experience and enhance our services. This data is retained for analysis and quality improvement in compliance with applicable laws.
Sharing personal details is mandatory to book a flight and process payments. For frequent travelers, we may collect loyalty program details to help you earn and track points.
Registered users of SkyHawker can earn points through bookings and redeem them for discounts. Your contact information helps us notify you about your rewards and account status.
Occasionally, we conduct surveys to understand customer preferences and improve our services. Participation is optional, and your feedback helps us tailor our offerings to your needs.
Calls with customer support may be recorded for training, quality control, and data analysis. Any sensitive information shared during calls is handled securely and in compliance with this policy.
When you interact with us via platforms like Facebook or Instagram, we may access publicly available information from your profile. This depends on your privacy settings. We do not access data from your contacts.
SkyHawker uses cookies to:
You can manage your browser settings to block cookies, but doing so may limit your access to certain website features. Here are the details to our cookies policy.
We implement advanced security measures, including firewalls and encryption, to protect your personal information. Our systems are designed to prevent unauthorized access and ensure secure data transmission.
California residents can request details about the data we collect and the entities we share it with by contacting us at skyhawker.com.
We comply with CalOPPA, allowing customers to request that we do not track their online activity. To submit a DNT request, email skyhawker.com.
Our website is not intended for users under 13 years old. We do not knowingly collect personal information from children. However, we do book flights for young travelers under adult supervision.
You can update your personal details by logging into your My SkyHawker account or emailing us with your request. We will process the changes promptly.
In cases of legal disputes, unauthorized account access, or misuse of personal information, we may share your details with legal authorities as required.
We reserve the right to modify this Privacy Policy. Continued use of our website indicates your acceptance of the revised policy.
For queries regarding this Privacy Policy, contact us at skyhawker.com.